Privacy Policy

Updated October 21, 2024

About Us and This Privacy Policy
Your privacy is very important to us, and we will always only use your personal information for the purposes described in this game privacy policy ("Privacy Policy"). This privacy policy sets out the privacy practices followed by DreamPlay Limited (hereinafter referred to as "us" or "our") in this game. These applications can run on any type of computing device and are applicable to your interaction with the game

The information we collected from you
Most of the information we collect about you comes from you or your device when you play our games, interact with third-party ads in our games, or interact with our ads on other people's applications or websites. In addition, when you contact us directly via email, we may receive your message. Some data is directly provided by you, while others are automatically collected.
We follow the data minimization standard when collecting information, which means we will only collect information necessary for specific purposes and will not use it for other undisclosed purposes.

The information you provided directly
If you decide to contact us directly via email, we will only use your data to respond to your inquiry. You may also be required to participate in surveys or tests of our game, which are voluntary; Please read more information in the section on participating in testing and surveys. Except in these cases, we do not collect any 'traditional' personal information through our games (such as your name or email address, which can directly identify you as an individual).
If you participate in user generated content in any way, please note that we do not collect any information from the game.

For some of our games, we collect the nickname information you choose, or the name information you give to your virtual pet, as well as your evaluation of the game (if any). Please do not use your real name. Please note that if you are a child (defined below), your nickname will only be displayed to you and not to any other players for additional security.

Automatically collected information
The information we automatically collect about you is related to the type of device you use, the information that helps us identify your device, how you play our games, how you interact with our ads, and third-party ads. This includes your approximate geographic location and online identifiers, which may not identify your personal identity but may uniquely identify your device, as well as other device data. We may also collect information from app store platforms, partners, and other third parties, such as information about your interests and in app purchases (but we have never received your payment or credit card information).

How we use and share your information
We use and share your information to provide you with games and successfully operate them. As detailed below, we may share your information (including personal data) with our subsidiaries and other companies and use it for the purposes described below.
To provide you with games and support
We use the information we collect about you/your device to provide you with games and operate our business. Your information is used for developing, delivering, and improving our game and video content, providing game updates, and fixing any errors and crashes that may occur.
We use your information to provide timely and accurate customer support and respond to your inquiries. If a child contacts us, we will delete all communications, including any personal information contained therein, after a one-time response.

Analysis and research
We use your information to understand and analyze trends related to our game usage, collect demographic information about our user base, and gather data on game download locations. We may also create reports and analyses for research or business intelligence purposes. We also analyze how you play our game - the frequency and time you play, your progress in the game, and the events that occur in the game. We also use your information to improve the game and enhance security.

advertisement
We offer free or low-cost games, which is possible due to the advertisements we display in the game. When playing our game, we and other companies collect and use information on your device to send and display advertisements to you. Your device may use different technologies, such as software development kits (SDKs) or web beacons, to record information to ensure appropriate advertising is presented in the game, and to calculate the number of ads displayed to you and how you interact with them.

Our game's advertisement
When you use other applications or online services, you may see advertisements for our game. When you use these other online services, you must comply with the terms and privacy practices of the online service provider you are using at the time.
The information from your device is used to determine the performance of our advertising campaigns, evaluate and measure their success, and identify and prevent any fraudulent behavior. We also use certain information on your device to avoid displaying duplicate ads to you or ads for our games that you have already installed. In addition, information about how you play our games and how you interact with advertisements may also be used and shared with advertising providers to optimize our advertising campaigns and showcase our advertisements to audiences who may be more interested in our games.

Game notifications
We use game notifications to remind you of your activities in the game. There are two types of notifications in our game - local notifications and push notifications. Local notifications are context sensitive and sent from the device, while push notifications are sent from the server.
If you decide to receive push notifications, we will receive your push notification token so that we know we can send it to you. To learn more about how to cancel receiving push notifications at any time, please expand this section to find instructions.

Safety and Legal Obligations
We use your information to enhance the security of our games, and we determine that disclosing information is reasonably necessary to enforce our terms and conditions or to protect our users, user experience, or our operations. We use your information when required by law to comply with any legal requirements. In addition, in the event of restructuring, merger, or sale, we may transfer any and all information we collect (including personally identifiable information) to the relevant successors.

In app purchases
Our game supports in app purchases. The payment transaction for in app purchases is completed through your app store account through the app store. We do not process payments for in app purchases and cannot access your credit card information.

Children's Privacy
We consider ourselves family oriented, and we particularly consider the privacy and safety of players below the age limit required by applicable data protection legislation ("children/children"). Therefore, we have implemented higher protection standards to ensure this. Although our products and services are not primarily aimed at children, we do not intentionally collect personal information from children, except for online identifiers. We have decided to voluntarily implement higher child protection standards, as described in this section.
If we become aware that we have collected personal information from children (excluding online identifiers), we will take all reasonable measures to delete such information as soon as possible. If you find that your child has provided us with personal information without your consent, please contact us through the following methods: [email protected].

Third party terms and conditions
Our game may contain links to third-party websites, products, or services. For example, the Olympics may offer discounts from third-party advertisers or the ability to transact with these entities. Please note that when using such third-party products, you are using websites, products, and services developed and managed by individuals or companies unrelated to us or beyond our control. We have no control over the behavior of these individuals or companies, the content of their websites, products or services, the use of the information you provide to them, or any products or services they may offer. Our contact with such third parties does not constitute our sponsorship or affiliation with these individuals or companies. This kind of connection is not an endorsement of third-party privacy or information security policies and practices, nor is it an endorsement of their compliance with the law. The information collected by third parties, which may include location information or contact details, is subject to their privacy practices. We encourage you to understand the privacy practices of the third parties you interact with.
Information transmission, security, and retention

The security of your personal information
We have taken appropriate technical and organizational measures to protect the confidentiality, security, and integrity of the information collected, and to prevent unauthorized access and use of information that violates this privacy policy. We regularly review our security procedures to consider appropriate new technologies and methods. Please note that despite our best commercially reasonable efforts to ensure the security of your information during our maintenance, no security measures are perfect or impenetrable.
How long will your information be stored
We will store your information as needed to provide you with our game. We may store information for a longer period of time, but only in aggregated and anonymous form, which means that the information cannot be linked to you or your device. Once we no longer need this information for the purposes described in this privacy policy, we will immediately delete it and in any event no later than five (5) years after your interaction with all of our games ceases.
When required by law, we will retain your information as long as we have a legal obligation to do so. If you request us to delete your data, we will delete your information as described in the "Your Rights" section of the privacy policy for specific regions.

Change our privacy policy
We will update this privacy policy from time to time as needed to protect our users, provide the latest information, and respond to legal and technological changes.
For previous versions of this privacy policy, please contact us through the following methods: [email protected].